Cherry Tree Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know.
Speak to whomever you feel most comfortable – your GP, our practice manager or our reception staff will be happy to help.
You may also send a complaint directly to the surgery in writing: F.A.O The Practice Manager, 132 Upper Commercial Street, Batley, WF17 5DH.
Telephone number :01924 471115. Or you may wish to send your complaint to email: wyicb.complaints@nhs.net, In writing: Complaints Team, West Yorkshire Integrated Care Board,
White Rose House, West Parade, Wakefield WF1 1LT, telephone: 01924 552 150.
Mon – Fri 9- 5pm excluding bank holidays
The ICB also operates a Patient Advice and Liaison Service (PALS) which can often help resolve any problems before they become formal complaints.
To speak to a PALS officer, ring
(01484) 466172