Comments & Complaints

Cherry Tree Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know.

Speak to whomever you feel most comfortable – your GP, our practice manager or our reception staff will be happy to help.

From the 1st of July patients are advised to send their complaints to email: wyicb.complaints@nhs.net

telephone: 01924 552 150

In writing: Complaints Team, West Yorkshire Integrated Care Board,
White Rose House, West Parade, Wakefield WF1 1LT

Mon – Fri 9- 5pm excluding bank holidays

The PCT also operates a Patient Advice and Liaison Service (PALS) which can often help resolve any problems before they become formal complaints.

To speak to a PALS officer, ring

(01484) 466172